SAQA / CATHSSETA ID: HSP/TblAtt/2/0025
Course Name: Table Attendant Skills Program
NQF Level: 2
Drum Beat Academy offers a CATHSSETA accredited Table Attendant course. This skills program will enhance your skills as a Waiter for a Restaurant, Guesthouse, Lodge or Hotel.
This program is presented at the workplace for a minimum group of 6 employed learners.
Entrance Requirements:
- Learners should have a basic comprehension of English.
- Basic reading, writing and mathematical skills are required.
Duration:
- 53 days (Including theory and practical).
Price:
R11 350.00
Course Contents:
Theory:
- Health, hygiene & professional appearance.
- Layout, services and facilities.
- Safe & secure working environment.
- Basic calculations.
- Payment.
- Communication skills.
- Telephone etiquette.
- Proving customer service.
- Cleaning & setting tables.
- Methods of folding napkins.
- Menus.
- Food & Wine.
Practical:
- Setting tables.
- Taking & placing orders.
- Serving food at the table.
- Serve a buffet / Carvery.
- Serving wine.
- Preparing the bill.
- Handling the payments.
- Providing customer service.
- Communication skills.
- Handling problems.
Assessment:
- Practical assessment on serving customers in the restaurant.
- Questionnaire on theory.
- Assignments on workplace implementation.
Award:
- Drum Beat Academy and CATHSSETA Certificate.
What do I do now?
- Fill in the quick contact form to the right and we’ll get back to you.
- You can also phone us on:
- Pretoria: 012 460 9585
- Cape Town: 021 300 0690
- Durban: 031 100 1168
- Johannesburg: 011 568 0773
